Its our goal to offer nothing less than outstanding service to our customers. We want everyone who buys from us whether its for the first time or the hundredth time to have a trouble free transaction with fast delivery at the best prices in the hobby.
Shown below is feedback from our customers, we never solicit it and we don't make it up (in fact we keep the emails in the shop because were proud of them). Whats more our website is 100% secure and verified by Trustguard. Credit card transactions are handled through our HSBC secure gateway. Shop with confidence, shop with Fast Lad Performance.
- Thursday, June 25, 2009
Many thanks, keep up the good work. Kevin, UK
- Thursday, June 25, 2009
Speedy deliveries and reasonable prices makes me a returning customer!, Johan Sweden
- Thursday, June 25, 2009
Hello, today my order arrived here, extremely fast and in great condition. Thanks you for a pleasant, extremely satisfying experience. I will do business with you for sure. Thanks Arnd, Germany
- Thursday, June 25, 2009
As usual you are the number one. thanks Gioacchino, Italy
- Wednesday, June 10, 2009
Hi All, Just to say thanks for every order you have sent me I can not fault the
service, Regards Phil, Wales
- Tuesday, June 9, 2009
Hi, I just want to thank you for your excellent fast service. Cheers, Colin, UK
- Thursday, June 4, 2009
Super fast, thank you. I know why I order at your shop ;-), Pascal, France
- Wednesday, June 3, 2009
For me there is only one webshop for ordering my products!! FAST-LAD!!, Klaas Holland
- Wednesday, June 3, 2009
Hi, Excellent service fast lads, much appreciated !, Lars Finland
- Wednesday, June 3, 2009
Just like to say thanks for a absolutely 1ST CLASS SERVICE its greatly appreciated. keith, UK
- Friday, May 22, 2009
Hi Andy, I just wanted to tell you that the delivery has just occured !!! 3 days : super-fast shipping ! Thanks for all ! I hope i'll shop on your website again !!! keep being so nice with french customers ;) !!! With Best regards, Patrick France
- Wednesday, May 20, 2009
Fantastic service once again. Cheers!, Tim UK
- Wednesday, May 20, 2009
Just a quick thankyou for an amazing service. You have always provided me with a fast response to all my orders and with your online shop it's easy to see if you have stock. I ordered a Futaba 10CG set yesterday afternoon and received it at 9.45 this morning. Fantastic! Thanks again, Simon UK
- Monday, May 18, 2009
Hallo fast lad team, I would like to thank for great service. This was my first order in england and it was a very quick delivery. Uwe, Germany
- Monday, May 18, 2009
Hi Jamie Thanks for the very good service. I received everything in good condition. BR Christof, Germany
- Monday, May 18, 2009
Big thanks for prompt reply and great customer service Regards, Sami, Finland
- Monday, May 18, 2009
Hi, Thank you very much for the goods, they arrived yesterday. Everything is in order and works 100% with my heli. Have a nice weekend Best regards, Ilkka Finland
- Monday, May 18, 2009
Good morning Andy, I have definitely recieved my order today (on Friday 15/05) thank you!!! I am always happy with your store!!!! I am going to make you of pub on my site http: // speedaircraft.com / and on the premir forum of France France-helico. David, France
- Monday, May 18, 2009
Hi, Thank you very much for the goods, they arrived yesterday. Everything is in order and works 100% with my heli.
Have a nice weekend Best regards, Ilkka Finland
- Monday, May 18, 2009
Thanks for you super service, Med venlig hilsen / Best regards, Henrik Denmark
- Thursday, May 14, 2009
Hi Andy, Got the parts, talk about speed, your brill, thanks ever so much. Lee, Ireland
- Wednesday, May 13, 2009
Big thanks for prompt reply and great customer service, Regards Sami, Finland
- Wednesday, May 6, 2009
I am not sure if you have a testimonial section of your website but I would like to say that all of my dealings with Fast-Lad have been excellent and you have helped me get back in the air quicker than any other company I have tried so far. David UK
- Thursday, April 30, 2009
Great seller 100% satisfactory Thank you. Gioacchino Italy..
- Saturday, April 25, 2009
Hi Andy, the parts arrived this morning! Thank´s a lot for your perfect service and the fast shipping. Now I have an impression, for what "FAST" in fast-lad stands. And the "GREAT" in Great Britain! =) Thank you very much indeed, Alex, Germany
- Saturday, April 25, 2009
Hi, I have been buying heli parts from you off and on for about 3 years. This is a quick note to say that out of all the on-line suppliers I have used you are the best. Goods arrive very quickly, are what is ordered and are packaged correctly. After wasting countless hours surfing the web to save the odd 50 pence on a part I reallised now that I should use Fast Lad as you deliver what you say and don't advertise goods that you don't have in stock. Well done !, Pat, UK
- Friday, April 24, 2009
Hi Just wanted to thank you for the great service. My order was accurate, well packaged and superfast !! Many thanx from a happy customer........Don, UK
- Friday, April 24, 2009
Hi...I want to thank you for your service, your velocity and your kindness...thank you very much..I am going to buy something else very soon...Yours sincerely Ernesto. Italy
- Friday, April 24, 2009
Hi there, This is a big thank you to Andy for your swift replacment of a faulty Align lipo. A lot of companys would have said no guarantee on them and left it at that. Best service I have had, many thanks. Best regards, Steve UK
- Wednesday, April 22, 2009
In response to a canopy that was damaged in the post - Trevor from the UK wrote I do realise that from time to time things can and do go wrong. However, in my book the measure of the supplier is what they do when it does. In this case I would like to thank you for your prompt action replacing the canopy quickly with which I am 100% satisfied. - Trevor UK
- Saturday, April 4, 2009
Hi there, Just wanted to say a big BIG thank you for this order. Considering the time, I placed it, late Friday, it was on the doorstep first thing this morning (Saturday). Now that's what I call fantastic service! keep up the good work lads! Happy flying Pete
- Saturday, March 7, 2009
Arrived package!! very fast....OK!!!!...... thanks!!, Gianfranco !! Italy :-)
- Thursday, March 5, 2009
You rock ! That's really nice :), Finally a shop where someone reads the order comments !, Many thanks for fast shipping too. Be sure that those kind of "little things" makes your shop one of the best shops on the web ;-) Thibaut, France
- Thursday, March 5, 2009
Hi Guys, Three orders and FAST delivery. Thanks from the Netherlands. Now that you carry the spares from the outrage I don't ever have to order again from the 'other' outrage shop with their 14 days (no kidding) delivery. See ya soon, Menno, Netherlands
- Sunday, March 1, 2009
Thankyou Andy for the quick delivery of the K & S starter shaft I ordered yesterday I can use it this weekend, many thanks again to all staff at Fast Lad, regards, Pete, UK
- Tuesday, February 24, 2009
Everything is ok!!!Thanks for all Fast lad!!!I love you guys!!!!, Gio Greece
- Tuesday, February 24, 2009
Thank you for a quick service. Regards Fredrik, Sweden
- Thursday, February 19, 2009
I received my goods today after ordering them from you Monday evening and would like to say thanks for the quick reply to my email and the fast delivery of my items, I look forward to ordering from you again soon. Thanks Stephen, UK
- Thursday, February 12, 2009
Fantastic! Excellent prices and service!! Many thanks Tom, Sweden
- Wednesday, February 4, 2009
Today I received the Spektrum stuff in good condition. Thanks for the quick delivery, Regards, Rick Netherlands
- Tuesday, February 3, 2009
My order was delivered today. I want to thank all the staff and especially Jamie and Andy for all the information he given me by e-mail, which enabled me to make an excellent purchase. Thanks largely to the reliability and efficiency that you have demonstrated. I will recommend Fast Lad Performance to all my friends at flying field and certainly buy from you again. Greetings. Silvio Italy
- Tuesday, February 3, 2009
Just saying thanks for the prompt service, and for not being out of stock. cheers lads keep it up...!!! Matt, UK
- Tuesday, February 3, 2009
Thanks for your answer :), I receive the order this afternoon...Your service is very very good and when I will have a minute I will post on a french modelist forum to speak about your very good client service!, Corentin, France
- Tuesday, February 3, 2009
I wanted to thank you for what you did for me. The trex 600 is nearly ready to fly and I can't wait to get the right weather condition for that. Fredric, UK
- Tuesday, February 3, 2009
HI got the stuff yesterday.,.. man real fast :-), Anders, Sweden
- Friday, January 30, 2009
Thanks Andy for the time to chat and advice regarding the Gaui tail etc.
See you all at 3d champs, if not charnmouth etc.. cheers Simon. UK
- Tuesday, January 27, 2009
Hi guys from fast-lad, Today I have received my goods very well packed and in a really short period of time! It was a great pleasure to deal with you! Thank you very much. Jan Germany
- Sunday, January 11, 2009
The order has arrived today, thanks a thousand for your availability and courtesy! surely I will make other Purchases Near Your Site!COMPLIMENTS!, Alfredo, Italy
- Sunday, January 11, 2009
Bonsoir Andy, J'ai recu ma commande aujourd'hui samedi 10 janvier 2009, je suis hyper content !!!! Bonne soirée David, France
- Sunday, December 28, 2008
Wow - working on Sunday - I'm impressed ! Have a great New Year and a successful 2009, Frans UK.
- Thursday, December 18, 2008
hello, Today i´ll got my parts . Thank you for that first-class service! Friendly greets from Austria, Michael
- Thursday, December 18, 2008
Many thanks, Radix arrived today and they are great!! I will recommend your service to all my friends. Best regards Marian, Germany
- Thursday, December 18, 2008
Another satisfied customer in the USA, prompt service, Fast Lad Performance is a Five Star Company in my book!! Thanks Randy, USA
- Wednesday, December 17, 2008
Wow! 19 hours from order to delivery...That's fast. Thank you so much, will recommend your service to all my mates. You are the best. Keen prices matched with top service. Brilliant!!!, Kevin UK
- Tuesday, December 16, 2008
WOW, the goods arrived the very next day, thank you so much for the speedy
delivery. Many many thanks. Mark, UK
- Tuesday, December 16, 2008
Many thanks, great after market service !! Best regards Arthur, France
- Tuesday, December 16, 2008
You're the best! Thanks!, Jerome, Netherlands
- Tuesday, December 16, 2008
Thank you for such a quick and efficient service, received my order this morning and am ready to crash again! I will be back! Many thanks and have a great Christmas. Kevin, UK
- Tuesday, December 16, 2008
Ok...Just want to congratulate you ! Everything : quick answer to email, It is a real pleasure to trade with you. Keep it up, Regards Gil, France
- Tuesday, December 16, 2008
You sure have a very fast service, I really appriciate it. You got yourself a new customer..., Roei , Israel
- Monday, December 8, 2008
Just a line to thank you for your swift response to my order. I received the items first thing this morning at 9:30am , you sure live up to your name:) John, UK
- Monday, December 8, 2008
Thanks Andy, Totally efficient and fast (lad) as ever. Stan UK
- Monday, December 8, 2008
THANK YOU VERY MUCH ANDY! GREAT SERVICE AS USUAL, LOOKING FORWARD TO ORDERING FROM YOU AGAIN! TONY., UK
- Monday, December 8, 2008
i would just like to say a big thank you for your speedy dispatch ,excellent
service excellent site .Nice one !! from jono, UK
- Wednesday, December 3, 2008
Andy, WOW! It got here 10 minutes ago... ( 3:00 pm eastern US time ) by DHL...that, my friend...was fast!!! Packaging was very good, no problems seen. I will be passing your details along to all my friends here in the USA. Thanks again, and I'll be building for a while...then on to my next...probably the new Vibe 90 they just came out with...have a good one Andy, and take care! Impressed, Dave :-) USA
- Saturday, November 29, 2008
Outstanding service once again. Thanks Bob UK
- Thursday, November 27, 2008
Just wanted to thank you all for your quick order processing and great communications. Internet shopping as it should be. Martin, Co Derry
- Thursday, November 27, 2008
I just have to say well done you lot I placed an order Monday lunch time and it was with me in Northern Ireland Tuesday 3.00pm a great service many thanks, Archie, Northern Ireland
- Thursday, November 27, 2008
Gyro combo arrived this morning great service, many thanks Keith, UK
- Thursday, November 27, 2008
Hi. Just received my order from you. Just wanted to say thank you for a very speedy service and excellent packed goods. Now I just have to build my Trex 600 ESP! many Thanks John UK
- Thursday, November 27, 2008
i will only be purchasing my parts from you as no one can match your speed of post!! you guys are the best, Tony, UK.
- Tuesday, November 25, 2008
Hi Jamie, Many thanks for your help.I received the bolt today,thanks for the very quick response,
Warmest regards Vince, UK
- Tuesday, November 18, 2008
Hi Jamie, Just to let you know that the Align battery straps that you sent to complete my order arrived 100% today. Many thanks for your prompt correction of my order shortfall. As always, your service is second to none! Cheers, Ian, UK
- Tuesday, November 18, 2008
Hi Andy, got my order today. Thanks for the incredibly speedy delivery. Will definitely be using you guys again. Thanks Mr Wilkie , Ireland
- Tuesday, November 18, 2008
Hi Andy, Great price, fast communication Mr Olsson , Sweden
- Tuesday, November 18, 2008
Hi, Just a quick note to say that my order, which I placed yesterday afternoon, was received this morning, and my Dad is very pleased with his new Spektrum DX6i. Many thanks for a fantastic service and a great price. cheers for now, Chris UK
- Thursday, November 13, 2008
I've received the goods today. Thank you so much, you guys are amazingly fast!, I'm sure I'll buy from you guys again. Best regards, Mr Van Rooij, Netherlands
- Thursday, November 13, 2008
Hello!!!, I receive my order All is OK very fast!!! Merci beaucoup TNX, Mr ROBINE , France
- Wednesday, November 12, 2008
Excellent service - goods arrived this morning - well done ! , Steve UK
- Wednesday, November 12, 2008
Hi Andy, You guys are amazingly quick! The Paypal request is already completed. Wow ! Vincent, Netherlands
- Wednesday, November 12, 2008
Hi Andy, Just a big thank you from the USA over here. Rave parts arrived today wife just called. That was some very nice response time from not only FastLad but also the UK shipping companies to get it here to DHL. just a hats off and a cheers for you. Door to door in 2 Days :-) Thanks for everything. Jason P. USA
- Thursday, November 6, 2008
A quick note to say thank you once again., Parts ordered Monday, delivered Tuesday.All present and correct (as always) Top quality Fast Lad(s) / Lasses. Will always recommend as a 1st choice heli stop. Good to know that people can get items from yourselves that aren't available elsewhere - Flightech Balance Adapters for example.
I'll be back for her Xmas present, she 's busy choosing between a Trex 250, 500 another 600 or a Protos. recommendations welcome. Thanks again all, Peter UK
- Saturday, November 1, 2008
hi, just wanted to say thankyou for your speed of service. I orderd some parts on friday about 3.30pm and they were on my door at 8 on saterday morning. how fast is that!!! thanks again Steve, UK
- Saturday, November 1, 2008
I see why you are called Fast Lad now hat was the best service I have ever had I shall be using you again. Thanks Bob, UK
- Thursday, October 16, 2008
Great prices, great delivery, 2nd to none for quality of service, wouldn't use anyone else. Thanks Peter UK
- Friday, October 3, 2008
Just wanted to say Thanks. Buying stuff from you guys is quick and easy. I recommend you to anyone that I know into helis. Hell, I recommend you to those that don't have helis. Keep up the good work. Sean UK
- Friday, October 3, 2008
Hello All at Fast Lad. I'd like to thank you for the service you provide. From ordering ,right through to the fast delivery,you keep me informed . This service is second to none, i will be back time and time again. whenever i put an order in , i have every confidence in Fast Lad Performance. thanks Vince UK
- Friday, October 3, 2008
Hi, just like to say thanks for the fast processing and delivery of my order, I've been flying Helicopters for over 10 years off and on and I came across your site by accident while searching for the flight Simulator Phoenix and I must say I'm very impressed with your site and service and will be using you again, Kevin UK
- Thursday, August 28, 2008
Fantastic service guy's ordered at 4pm on Thursday and it was on the doorstep 9am Friday Mr Ryan - UK
- Thursday, August 28, 2008
Hi lads, Great to see you lot at the BMFA Nats last weekend. Just like to say wot an
awsum display you lads put on at the flight line - keep up the good work
guys. See yer in your shop the next time I crash _lol_ Mr Bennett UK
- Thursday, July 10, 2008
hi guys...just contacting you to let you know you services are second to none...i have been ordering from you now for about a year and your shipping is mega quick.i ordered at 5pm yesterday and got my goods this morning. My hat comes off to you all.a pleasure to do business with.top marks. best online.......... kind regards Neil UK
- Wednesday, July 9, 2008
Just a quick note to say thanks for the fast delivery of my HBK2 fin set -
on the doormat in 20 hours! Cheers, Ian UK.
- Tuesday, July 1, 2008
Hi There Great service really impressed with how quick items arrive. Andy UK
- Monday, June 30, 2008
Please thank whoever took my order yesterday for the Blade 400 and spare battery. It arrived today with DHL around 11:30ish. Excellent service as ever. I knew I did the right thing waiting on you guys to have her in stock... John, UK
- Monday, June 30, 2008
Keep up all the Great work best shop in the UK Rod UK
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